If you lose your ticket, you can contact us through the contact form, send us your contact details such as first, last name and email and we will provide your ticket again.
Booking my tickets
- Can I book a seat?
- Do I need to print my tickets?
- How will I receive my tickets?
- Can seniors get any discounts or special fares?
- How can I book a train ticket?
- When do cheap tickets become available?
- How do e-tickets work?
- Why should I book with RailClick?
- Can I register to book on your website?
- Which trains can I book?
- How do I find the best prices?
- Can I book my tickets once inside the train?
- Can I book ferry tickets using your website?
- Which are the advantages of booking flexible tickets?
- Can I book my tickets by phone?
- Is it worth to book my tickets separately?
- Can we get a special price if we are a group?
- What should I do if I haven’t received my tickets in more than 24 hours?
- Is my booking confirmation required for travel?
- Can I buy a ticket for another person?
- What happens if I lose my tickets?
- Is it worth to wait and book my tickets together?
- What should I do if I get the “no solution” screen?
- Where is my booking confirmation email?
- What travel insurance do we offer and how do I make a claim?
- How many passengers can I book at once?
- How do I change my personal details?
- Can I book bus tickets using your website?
- How can I change the language on the website?
- What happens if I haven’t received my tickets?
- Are my details safe?
- How can I receive my tickets if I have entered the wrong email address?