If you lose your ticket, you can contact us through the contact form, send us your contact details such as first, last name and email and we will provide your ticket again.
Booking my tickets
- Do I need to print my tickets?
- Can I book a seat?
- How will I receive my tickets?
- Can seniors get any discounts or special fares?
- How can I book a train ticket?
- How many passengers can I book at once?
- How do e-tickets work?
- Can I buy a ticket for another person?
- When do cheap tickets become available?
- How do I find the best prices?
- Why should I book with RailClick?
- Can I book my tickets once inside the train?
- Is my booking confirmation required for travel?
- Is it worth to book my tickets separately?
- Which trains can I book?
- Can I book my tickets by phone?
- Which are the advantages of booking flexible tickets?
- What happens if I lose my tickets?
- Can we get a special price if we are a group?
- Can I register to book on your website?
- What happens if I haven’t received my tickets?
- What travel insurance do we offer and how do I make a claim?
- How can I receive my tickets if I have entered the wrong email address?
- Is it worth to wait and book my tickets together?
- Where is my booking confirmation email?
- Can I book bus tickets using your website?
- Can I book ferry tickets using your website?
- What should I do if I haven’t received my tickets in more than 24 hours?
- What should I do if I get the “no solution” screen?
- Are my details safe?
- How do I change my personal details?
- How can I change the language on the website?