RailClickTrenitalia
RailClickTrenitalia
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Booking my tickets

  • Do I need to print my tickets?
  • Can I book a seat?
  • How will I receive my tickets?
  • Can seniors get any discounts or special fares?
  • How can I book a train ticket?
  • How many passengers can I book at once?
  • How do e-tickets work?
  • Can I buy a ticket for another person?
  • When do cheap tickets become available?
  • How do I find the best prices?
  • Why should I book with RailClick?
  • Can I book my tickets once inside the train?
  • Is my booking confirmation required for travel?
  • Is it worth to book my tickets separately?
  • Which trains can I book?
  • Can I book my tickets by phone?
  • Which are the advantages of booking flexible tickets?
  • What happens if I lose my tickets?
  • Can we get a special price if we are a group?

    If you travel in a group or school group of at least 10 paying passengers in first and second class, as well as Business, Premium, and Standard service levels on Frecciarossa and Frecciargento, you will receive a 60% discount. Executive service and lounge access are not included. The ticket can be purchased and exchanged until midnight on the 5th day before the train's departure.
     

    • For the journey of companions, one free ticket is granted for every 12 paying passengers, up to a maximum of five.
    • Booking change can only be Once, for free, until one hour after train departure (in compliance with the terms and conditions of the fare previously purchased):
      • Before train departure, at any ticket office,group office or issuing agency
      • After train departure, only at the ticket office or group office at the departure station
    • Change of name can be requested an unlimited number of times from the day of issue and until the departure of the booked train. After the train has departed, changes are no longer permitted.
    • The refund is allowed, with a 20% deduction for each passenger, until midnight on the fifth day prior to the train's departure time. After departure no refund is due.
    • In addition to the option of reserving seats by paying for tickets immediately, you can also book your journey by paying a deposit of €5.00 and the remainder by the fifth day before departure. Before the final balance is paid, the number of passengers on the trip and the departure date can be changed. 

    Purchase option:

    1. In addition to the possibility of reserving seats by immediately purchasing travel tickets, it is possible to exercise the purchase option up until midnight on the fifth day before the departure of the train concerned, upon payment of € 5.00 for each member the group.
    2. Until midnight on the 30th day before the departure of the booked train, it is possible to change the reservation and change the number of participants (in the event of an increase, a further 5 euros will be due for each added component, in the event of a decrease in the number of participants the cancellation without penalty of the seat to which the passenger has given up is envisaged). 
    3. From the 29th to the 5th day prior to departure, for seats to which the passenger has renounced, reimbursement of the amounts paid for the purchase option is no longer permitted, which must be confirmed with payment of the balance by the fifth day prior to departure, to avoid making the reserved seats available again.

    School roup trips on Trenitalia, starting with a minimum of 10 people and up to a maximum of 25, also have discounts.  If you want to do a group booking, please contact us to the contact form and below you can see the conditions of the 3 types of school group offers:

    Ordinary school offer - Scuola in Treno

    • Offer for school groups as from 10 students.
    • For group leaders/companions, a free ticket every 12 paying people up to a maximum of 5 free tickets.
    • Reductions:
      •  60% on 1st class or VL
      •  60% on 2nd class or couchette with maximum prices per single route
      • 70% per single route on 2nd class or couchettes in combination with other IC and ICN trains
      • additional 30% discount reserved for passengers under 15.
    • Purchasable until Midnight of the 2nd day before train departure
    • The fare can be combined only with children reductions.
    • The offer is for a limited number of seats.
    • Ticket change is allowed once until midnight (Italian time) of the 5th day before train departure

    IC-ICN, excluded Excelsior

    Special High Speed School Offer: 

    • Offer for school groups as from 10 students.
    • For group leaders/companions, a free ticket every 12 paying people up to a maximum of 5 free tickets.
    • Different prices will be applied according to the relation, the class/service level chosen and thetype of passenger (adult or child).
    • Purchasable until Midnight of the 5th day before train departure.
    • The fare cannot be combined with any other reduction and offer fot any reason.
    • The offer is for a limited number of seats.
    • Ticket change is allowed once until 24 hours before train departure

     FR-FA, excluded Executive and Salottino

    More aftersales of Ordinary school offer - Scuola in Treno and Special High Speed School Offer: 

    • Name change before departure: Unlimited and free of charge (from the day of issuing and until the departure time of the booked train)
    • Booking change: Once, for free, until one hour after train departure (in compliance with the terms and conditions of the fare previously purchased)

    SCHOOL GROUP EUROPA valid on 09/01-30/06 04/09-08/12

    • Eurocity-Eurocity Night
      • Offer for school groups as from 15 students under 20 y.o.
      • For companions, a free ticket every 15 paying people.
    • Euronight Italy-Munich/Salzburg/Wien: Prices vary in 2nd class, in 6-seat Couchette and in 4-seat Couchette
    • Eurocity Italy-Switzerland/Frankfurt in 2nd class: Milan to Lugano/Bellinzona, Milan to Zurich, Luzern, Geneve, Bern, Friburg, Milan to Frankfurt and Venice/Bologna to Brig, Geneve, Lausanne, Montreaux, Zurich
    • Purchasable until train departure at the ticket office, group office and authorized agency.
    • The offer is for a limited number of seats.
    • After sales are not allowed.
    •  The School Group offer is also active on the following routes, with prices and conditions defined by the carrier itself:
      • Venice <-> Vienna/Munich of ÖBB NightJet
      • Italy <-> Innsbruck of Eurocity Brenner DB/ÖBB
    • The School Group offer is not active on:
      • Venice <-> Vienna of RailJet ÖBB
      • Italy <-> Munich of Eurocity Brenner DB/ÖBB

    So, if you want to do a group booking, please contact us to the contact form.

  • Can I register to book on your website?
  • What happens if I haven’t received my tickets?
  • What travel insurance do we offer and how do I make a claim?
  • How can I receive my tickets if I have entered the wrong email address?
  • Is it worth to wait and book my tickets together?
  • Where is my booking confirmation email?
  • Can I book bus tickets using your website?
  • Can I book ferry tickets using your website?
  • What should I do if I haven’t received my tickets in more than 24 hours?
  • What should I do if I get the “no solution” screen?
  • Are my details safe?
  • How do I change my personal details?
  • How can I change the language on the website?
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