If you lose your ticket, you can contact us through the contact form, send us your contact details such as first, last name and email and we will provide your ticket again.
Booking my tickets
- Can seniors get any discounts or special fares?
- Can I register to book on your website?
- Which are the advantages of booking flexible tickets?
- What happens if I haven’t received my tickets?
- Are my details safe?
- What should I do if I get the “no solution” screen?
- When do cheap tickets become available?
- Can I buy a ticket for another person?
- How do e-tickets work?
- Is it worth to book my tickets separately?
- What travel insurance do we offer and how do I make a claim?
- Can I book my tickets once inside the train?
- How do I change my personal details?
- Can I book a seat?
- Can we get a special price if we are a group?
- How will I receive my tickets?
- What happens if I lose my tickets?
- Can I book ferry tickets using your website?
- How can I book a train ticket?
- How do I find the best prices?
- Where is my booking confirmation email?
- Can I book my tickets by phone?
- How can I change the language on the website?
- Why should I book with RailClick?
- How can I receive my tickets if I have entered the wrong email address?
- Do I need to print my tickets?
- Which trains can I book?
- Is it worth to wait and book my tickets together?
- Can I book bus tickets using your website?
- How many passengers can I book at once?
- Is my booking confirmation required for travel?
- What should I do if I haven’t received my tickets in more than 24 hours?