If you lose your ticket, you can contact us through the contact form, send us your contact details such as first, last name and email and we will provide your ticket again.
Booking my tickets
- Can I book a seat?
- Do I need to print my tickets?
- Can seniors get any discounts or special fares?
- How will I receive my tickets?
- How can I book a train ticket?
- When do cheap tickets become available?
- Can I book my tickets once inside the train?
- Why should I book with RailClick?
- Can I buy a ticket for another person?
- Is it worth to wait and book my tickets together?
- Can I book my tickets by phone?
- Which trains can I book?
- Can we get a special price if we are a group?
- How do e-tickets work?
- How do I find the best prices?
- Can I register to book on your website?
- Which are the advantages of booking flexible tickets?
- How many passengers can I book at once?
- Is it worth to book my tickets separately?
- Can I book ferry tickets using your website?
- What should I do if I get the “no solution” screen?
- What should I do if I haven’t received my tickets in more than 24 hours?
- Are my details safe?
- What travel insurance do we offer and how do I make a claim?
- How can I receive my tickets if I have entered the wrong email address?
- What happens if I haven’t received my tickets?
- Can I book bus tickets using your website?
- What happens if I lose my tickets?
- How do I change my personal details?
- Is my booking confirmation required for travel?
- How can I change the language on the website?
- Where is my booking confirmation email?