If you lose your ticket, you can contact us through the contact form, send us your contact details such as first, last name and email and we will provide your ticket again.
Booking my tickets
- Can I book a seat?
- Do I need to print my tickets?
- How do e-tickets work?
- How can I book a train ticket?
- Can I book my tickets once inside the train?
- How will I receive my tickets?
- Can seniors get any discounts or special fares?
- When do cheap tickets become available?
- Is it worth to wait and book my tickets together?
- Why should I book with RailClick?
- Which trains can I book?
- What happens if I lose my tickets?
- Can I book bus tickets using your website?
- Can I buy a ticket for another person?
- How do I find the best prices?
- Is my booking confirmation required for travel?
- What travel insurance do we offer and how do I make a claim?
- How can I change the language on the website?
- Which are the advantages of booking flexible tickets?
- What should I do if I get the “no solution” screen?
- Where is my booking confirmation email?
- Can I book ferry tickets using your website?
- Can I register to book on your website?
- Can we get a special price if we are a group?
- How do I change my personal details?
- What should I do if I haven’t received my tickets in more than 24 hours?
- Is it worth to book my tickets separately?
- Can I book my tickets by phone?
- How many passengers can I book at once?
- What happens if I haven’t received my tickets?
- How can I receive my tickets if I have entered the wrong email address?
- Are my details safe?