If you lose your ticket, you can contact us through the contact form, send us your contact details such as first, last name and email and we will provide your ticket again.
Booking my tickets
- Can I book a seat?
- Do I need to print my tickets?
- How can I book a train ticket?
- How will I receive my tickets?
- Can seniors get any discounts or special fares?
- Can I book my tickets once inside the train?
- How do e-tickets work?
- Is it worth to wait and book my tickets together?
- Why should I book with RailClick?
- When do cheap tickets become available?
- Which trains can I book?
- Can I buy a ticket for another person?
- Can we get a special price if we are a group?
- How many passengers can I book at once?
- How do I find the best prices?
- Can I register to book on your website?
- Which are the advantages of booking flexible tickets?
- Where is my booking confirmation email?
- How can I change the language on the website?
- Can I book my tickets by phone?
- What happens if I haven’t received my tickets?
- What happens if I lose my tickets?
- What should I do if I haven’t received my tickets in more than 24 hours?
- Can I book bus tickets using your website?
- Is it worth to book my tickets separately?
- What travel insurance do we offer and how do I make a claim?
- Can I book ferry tickets using your website?
- How can I receive my tickets if I have entered the wrong email address?
- What should I do if I get the “no solution” screen?
- Are my details safe?
- How do I change my personal details?
- Is my booking confirmation required for travel?